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The following terms and conditions (“Terms of Use”) apply to the PUMA website for Indonesia at id.puma.com (“Website”). Please note that the Website is only intended for use by persons located in Indonesia.
If you are not located in Indonesia, you are not authorized to use the Website and must cease such usage immediately. You may instead use the PUMA website for your country or the PUMA global website at global.puma.com. Use of those sites will be subject to their own terms and conditions.
These Terms of Use also apply in respect of your access to, and usage of, any social media sites maintained by PT PUMA SPORTS INDONESIA (such as Facebook, Instagram, Snapchat, Twitter or Wechat) and all contents through such sites. In such context, the references to “Website” and “Content” in these Terms of Use shall be deemed as referring to the relevant social media site and the contents of that site.
The PUMA Website in Indonesia is operated by PT PUMA SPORTS INDONESIA having its registered office at Gedung Dea Tower II LT.5 Unit 503, Kawasan Mega Kuningan, Jl. Mega Kuningan Barat Kav. E4.3 No.1-2, Jakarta Selatan 12950 ("PUMA").
Please read these Terms of Use carefully before using the Website and any Content (as defined below) accessible on the Website.
These Terms of Use apply to all visits and uses of the Website, as well as to the Content, information, recommendations, products and services provided to you on or through the Website.
The PUMA Online Shop forms part of the Website. For terms and conditions applying to any purchase of products through the PUMA Online Shop, please see the Terms of Purchase.
By accessing and using the Website or the Content, you agree to these Terms of Use. If you do not agree to these Terms of Use, you must leave the Website and you have no permission whatsoever in relation to any use of the Content.
All of the content featured or displayed on the Website, including, but not limited to, logos, icons, trademarks, text, graphics, photographs, images, moving images, sound, illustrations and software (collectively, “Content”), is owned by and shall remain the exclusive property of our parent company, PUMA SE, or its affiliated companies (including PUMA), licensors or content providers. All elements of the Website, including, but not limited to, the general design and the Content, may be protected by copyright, moral rights, database rights, trademark and other laws relating to intellectual property rights. Except as explicitly permitted under these Terms of Use or another agreement with PUMA, no portion or element of the Website or its Content may be copied or retransmitted via any means.
The copyright to all Content is and remains owned by our parent company, PUMA SE, or its affiliated companies (including PUMA), licensors or content providers, as appropriate. Except as may be otherwise indicated in specific documents within the Website, you are authorized to view, play, print and download Content found on the Website for personal, informational and non-commercial purposes only. You may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any Content. You may not reuse any Content without first obtaining the express written consent of PUMA or as PUMA may direct. For purposes of these Terms of Use, the use of any such Content on any other website or networked computer environment is prohibited. You will not remove any copyright, trademark or other proprietary notices from Content found on the Website.
In the event you download software (including, but not limited to, screensavers, smartphone applications, icons, videos and wallpapers) from the Website, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, “Software”) are licensed to you by PUMA or PUMA's licensor. No title in the intellectual property rights in any Software is transferred to you. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-readable form.
All trademarks, service marks, logos and trade names which appear on products of the PUMA Group, product packaging and/or on the Website, whether registered or not (collectively, “Trade Marks”) remain the exclusive property of our parent company, PUMA SE, its affiliated companies (including PUMA) or its licensors (as appropriate) and are protected by applicable trademark laws and treaties. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify any of the Trade Marks in any way, including in advertising or publicity pertaining to distribution of materials on the Website, without PUMA's prior written consent. The use of any of the Trade Marks on any other website or network computer environment, or the storage or reproduction of (a part of) the Website in any external internet website, or the creation of links, hypertext, links or deep links between the Website and any other internet website, is prohibited without the express written consent of PUMA or as PUMA may direct.
Subject to these Terms of Use, access to and usage of the Website and the Content are free of charge and provided 'as is' and without any warranties of any kind. The information on the Website is for general information purposes only and does not constitute advice.
Subject to these Terms of Use, PUMA does not represent nor warrant that the information and/or facilities contained in the Website are accurate, complete or current, or that the Website or the server that makes the Website available are free of viruses or any other harmful components. Further, PUMA will not provide for specific IT infrastructure or connectivity. Thus, PUMA does not represent or warrant that the Website will be available uninterrupted or be error free. PUMA does not make any warranties or representations regarding the use of the Content on the Website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by applicable law.
Your use of the Website is at your own risk. To the extent permitted by law, neither PUMA nor any of its employees, officers, directors nor any of their agents, contractors nor any other party involved in creating, producing or delivering this Website or any Content shall be liable (and you hereby discharge the aforesaid entities from any and all liability) for any direct, indirect, special, consequential or other loss or damage to any person or entity, however caused (whether by negligence or otherwise), that results from the use of, or the inability to use, the Website or Content or any other material or product provided to you via the Website, including damage caused by viruses or any incorrectness or incompleteness of the information on the Website, or relating to the performance of the products obtained via the Website or otherwise arising out of, or in connection with, the Website or these Terms of Use, even if PUMA has been advised of the possibility of any such loss or damage.
For your convenience and to improve the usage of the Website, links to websites that are owned and controlled by third parties or PUMA affiliates may be provided from time to time. These links take you outside PUMA’s service and off the Website and are beyond PUMA’s control. This includes links to partners that may use the Trade Marks as part of a co-branding agreement. The websites you can access may have their own separate terms and conditions as well as a privacy policy. PUMA is not responsible and cannot be held liable for the content and activities of these websites. You therefore visit/access these websites entirely at your own risk.
Please note that these other websites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use and/or privacy policies on those websites prior to using them.
You are prohibited from using the Website to post or transmit any User Generated Content (as defined below) which: (a) infringes or may infringe third party intellectual property rights; (b) is threatening, false, misleading, inflammatory, defamatory, invasive of privacy, obscene, pornographic, abusive, discriminatory, illegal; or (c) could constitute or encourage conduct that would be considered a criminal offence, violate the rights of any party or which may otherwise give rise to civil liability or violate any law. PUMA may deny you access to the Website at any time in its sole discretion, including situations where PUMA believes that your use of the Website is in breach of any of these Terms of Use and/or applicable laws.
You are also prohibited from using the Website to advertise or perform any commercial solicitation.
You may not use any software, robot, crawler, spider, page scraper or any other automated means or device to: (a) access, copy, affect or monitor any part of the Website or its Content; (b) circumvent the structure or presentation of the Website or any of its Content; (c) interfere with the operation of the Website or any transaction being made on the Website; (d) interfere or affect any person's use of the Website; or (e) help facilitate any third party to purchase any product on the Website.
You may not attempt to gain unauthorized access to any part or feature of the Website or any system connected to the Website by hacking, password mining or other illegitimate or unauthorized means.
All opinions, remarks, comments, artwork, graphics, photographs, links, questions, suggestions, information, videos and other materials that you or other users of the Website post to the Website or transmit using the Website (collectively, “User Generated Content”) will be deemed non-confidential and non-proprietary. Accordingly, PUMA shall have the non-exclusive, royalty-free, right to use, copy, distribute and disclose to third parties any User Generated Content for any purpose, in any medium and throughout the world (license grant) . You acknowledge and agree that PUMA only acts as a passive conduit for the distribution of the User Generated Content and is not responsible or liable to you or to any third party for the content or accuracy of the User Generated Content. PUMA shall not be continuously monitoring User Generated Content published by you or moderating between users, nor shall PUMA be under any obligation to do so. Without limit to the generality of the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions and other information expressed or included in the User Generated Content do not necessarily represent those of PUMA. Any use by you of the User Generated Content is entirely at your own risk. You represent and warrant that any User Generated Content posted or transmitted by you is original to you and does not (a) copy the work of any third party or otherwise infringe any third-party intellectual property rights; (b) infringe any rights relating to protection of personal data; (c) contain any false, defamatory or disparaging statements; (d) otherwise contain any User Generated Content prohibited under these Terms of Use; or (e) violate any applicable law in Indonesia. Furthermore, you represent and warrant that you have the capacity to grant the license as stipulated in this paragraph. You agree to indemnify and keep PUMA and its affiliated companies indemnified against all costs, expenses, damages, losses and liabilities incurred or suffered by PUMA or its affiliated companies related to any User Generated Content posted or transmitted by you or your other use of the Website.
PUMA reserves the right at its sole discretion to block or remove (in whole or part) any User Generated Content posted or transmitted by you. This includes User Generated Content which PUMA believes is not in accordance with these Terms of Use (including materials which infringe or may infringe third party intellectual property rights, are an unlawful or inappropriate use of personal details, or risk being contrary to law) or is otherwise unacceptable to PUMA.
You agree to promptly notify PUMA in writing if you become aware of any User Generated Content (or other Content) which breaches these Terms of Use - see How to contact PUMA below for contact details. You agree to provide to PUMA sufficient information to enable PUMA to investigate whether such User Generated Content (or other Content) breaches these Terms of Use. PUMA agrees to make good faith efforts to investigate such complaint and shall take such action as PUMA in its sole discretion decides. However, PUMA does not warrant or represent that it will block or remove (in whole or part) such User Generated Content or other Content.
PUMA maintains the policy of not reviewing or accepting any unsolicited submissions of ideas, inventions, designs and/or other materials related to PUMA’s business (including, without limit, footwear, apparel, sporting goods and services) whether consisting of texts, images, sounds, software, information or otherwise (collectively, “Materials”) from persons external to PUMA. You should therefore not post any Materials on the Website or send these to PUMA by email or otherwise.
We may modify these Terms of Use at any time by posting the modified Terms of Use on the Website. Any modification will apply to use of the Website or Content from the effective date stated in the modified Terms of Use.
It is your responsibility to regularly check and understand the-then current Terms of Use before you make use of the Website or the Content. In any case, we will also notify you of the change, and you will be required to consent to the updated Terms of Use.
12.1 Privacy Policy
PUMA collects, uses and discloses personal data in accordance with its Privacy Policy, which can be found here. In using the Website, including the PUMA Online Store, you consent to the collection, use and disclosure of your personal data in accordance with the PUMA Privacy Policy.
12.2 Customer indemnity
You agree to indemnify PUMA for all reasonable loss and damage that PUMA may incur (including, but not limited to, indirect or consequential loss) as a result of you acting inconsistently with or breaching any part of these Terms of Use.
12.3 Entire agreement and non-exclusion of mandatory protections
To the extent permitted by law, these Terms of Use set out the entire agreement between you and PUMA for the use of the Website. All implied conditions and warranties are excluded.
Your purchase of any product through the PUMA Online Shop in the Website is separately governed by the Terms of Purchase.
12.4 Non excludable protections
Despite any other provision in these Terms of Use, nothing herein is intended to exclude, restrict or modify any rights or remedies you may have under the law that may not be lawfully excluded, restricted or modified ("Mandatory Protections"). To the extent permitted by law, PUMA limits its liability in relation to such Mandatory Protections as follows: (a) in respect of any service, to the resupply of the relevant service or paying the cost of that resupply; and (b) in respect of any product, to the repair or replacement of the relevant product or paying the cost of such repair or replacement.
12.5 Governing law
These Terms of Use shall be governed by the laws of Indonesia.
Any dispute which may arise under these Terms of Use shall be under the exclusive jurisdiction of the Indonesia National Arbitration Board (BANI) located at Graha Lantai 1-2, Jalan Mampang Prapatan No. 2, Duren Tiga, Pancoran, RT.4/RW.1, Duren Tiga, Pancoran, Jakarta Selatan.
12.6 How to contact PUMA
If you have any queries or concerns, please contact PUMA customer service using the below details:
Hotline: +62 21 5760834
Email: service@sea.puma.com
This Terms of Use is made in both the English language and the Indonesian language. Both texts are equally valid. In case of any inconsistency or different interpretation between the English text and the Indonesian text, the relevant English text shall be deemed to be automatically amended to conform with, and to make it consistent with, the relevant Indonesian text.
©PUMA Indonesia
Gedung Dea Tower II LT.5 Unit 503
Kawasan Mega Kuningan
Jl. Mega Kuningan Barat Kav. E4.3 No.1-2
Jakarta Selatan 12950
Operating Hours:Monday to Friday, 10am to 7pm
Hotline:+628001401947; +6221 50960281
Email:service@sea.puma.com
CONSUMER COMPLAINT SERVICES
PT PUMA SPORTS INDONESIA
Phone:+628001401947; +6221 50960281 (Monday to Friday, 10.00am - 6.00pm, Western Indonesia Time)
Email:service@sea.puma.com
DIRECTORATE GENERAL OF CONSUMER PROTECTION AND TRADE COMPLIANCE
MINISTRY OF TRADE
THE REPUBLIC OF INDONESIA
WhatsApp:0853-1111-1010